additional notes
BOOKINGS AND NOTES FOR THE EXPERIENCES
- Experiences can be booked and purchased on the page www.fontefico.it/esperienze
- All indicated prices include VAT. Prices do not include the optional tip.
- Reservations are always mandatory, and when made well in advance, it is advisable to confirm by phone the day before the visit. It is also possible to book by calling +39 335 7124154 or sending a message on WhatsApp to 0873310277. In these cases, it is still possible to pay by credit card via link sent by Fontefico. Reservations made by phone or text message are considered confirmed only after the corresponding payment.
- All tasting experiences include a guided tour of the vineyards and cellars.
- The starting time of the experiences is strict, while the duration is indicative.
- When booking, please inform us of any food intolerances, allergies, or any special dietary requirements.
- Tasting experiences include one glass for each type of wine provided in the tasting, approximately one bottle for every 8 adults.
- At Fontefico, we do not serve alcohol to minors under 18 years old.
- Some routes planned during the guided tour may not be accessible to certain disabilities. For more information, please contact us by calling +39 335 7124154 or writing to contatti@fontefico.it
- It’s possibile to enhance any of the experiences by purchasing alternate bottles from our distinct wine collection, including our cellared vintages, as available. Extra wine can be purchased separately and payed on site via credit card or cash.
- In the cooking class experience, the lunch includes the food that guests have prepared during the class.
- Following the wine tasting, guests are also welcome to enjoy our salt-water pool, from 2:30 to 6:30 pm, for an additional 20€ nominal fee per person (10€ for kids 4-12 yrs old). Please indicate this preference when booking. This option is not available for those experiences that take place in the noon and is not available in certain days of the year. The swimming pool is available for groups of at least 10 people and for a maximum of 25 people.The entrance fee includes a shady spot, seats and one sunbed for every two adults.
- Tasting experiences may vary or not be available on certain days of the year. Fontefico reserves the right to modify or cancel the event at any time due to force majeure and/or impossibility. Participants are assured the possibility to change the booking date or be fully refunded via bank transfer.
RESERVATION CHANGES AND CANCELLATION POLICY
- Within two business days of the visit, it is possible to cancel or modify the reservation by sending an email to contatti@fontefico.it and providing the name, surname, and booking code. If the modification involves a lower number of participants than the original booking or in case of cancellation within the terms and conditions mentioned above, the previously paid amount will be credited back via bank transfer. If the cancellation or modification request is not received within the indicated terms, no refund will be provided.
- Subject to availability, it is possible to add participants to the original booking at a later time by placing a new order on https://www.fontefico.it/esperienze/
GROUPS
- For groups larger than 10 people, it is possible to book well in advance, even if the chosen date is not yet available on the website https://www.fontefico.it/esperienze/, by emailing a request to contatti@fontefico.it . The booking is considered confirmed only after a written response from Fontefico and after a 50% deposit of the total amount, via bank transfer or credit card. Once the deposit is paid, the booking for groups larger than 10 people can be modified up to 2 weeks before the event, but no cancellation is allowed. Therefore, the amounts paid as a deposit will not be refunded. The balance must be paid within 10 working days before the date of the tasting.
- For groups of 10 people or more, the final invoice will be issued based on the booked guests and not accordingly the actual participants. Any additional guest can pay on site.
- For the policy regarding tour guides and/or drivers of groups larger than 10 people, please contact Fontefico by calling +39 335 7124154 or writing to contatti@fontefico.it
PETS
- Small pets are welcome at Fontefico. During the tasting, dogs must remain on a leash or in a carrier out of respect for other guests and other animals on site. Pets are not allowed in the cellars and cannot be left unattended during the guided tour of the indoor areas.